Network Setup, 

Jukebox Operation, 

and 

Operator Setup 

Screens 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

AMI Entertainment Network, Inc. 

U.S. and Canada call toll-free: 

1-877-ROC-N-ROL 

(1-877-762-6765) 

Outside the U.S. and Canada, call: 

(616) 243-3633 

E-mail: support@amientertainment.net 

www.amientertainment.net

 

 

 
 

Table of Contents 

Section 1: Network

......................................................................................................1

 

Introduction .................................................................................................................1

 

Where to Install the Designated Line and Router........................................................2

 

Internet Wiring.......................................................................................................... 2

 

Router……................................................................................................................. 2

 

Router/Modem Power ..................................................................................................2

 

The Wireless Router .....................................................................................................3

 

Programming the Wireless Router ...............................................................................4

 

Introduction.............................................................................................................. 4

 

Description ............................................................................................................... 4

 

Procedure……............................................................................................................ 5

 

Dynamic IP – (Most cable modem users) .................................................................... 6

 

Comcast (formerly AT&T Broadband Internet).................................................. 6

 

Cox and Time Warner Roadrunner................................................................... 6

 

PPPoE.................................................................................................................. .....7

 

Ameritech Bell South ...................................................................................... 7

 

Earthlink… ..................................................................................................... 7

 

PacBell........................................................................................................... 7

 

SBC……… ....................................................................................................... 7

 

Verizon East (formerly Bell Atlantic)................................................................. 7

 

Static IP.................................................................................................................... 8

 

Section 2: Using the Jukebox

......................................................................................9

 

Introduction .................................................................................................................9

 

Operating the Jukebox ...............................................................................................10

 

Attract Loop............................................................................................................ 10

 

Getting Started........................................................................................................ 10

 

Paying to Use the System ........................................................................................ 10

 

Using the System........................................................................................................10

 

AMI Entertainment Network Connection.................................................................... 10

 

Making a Selection .................................................................................................. 10

 

Section 3: Operator Screens

......................................................................................13

 

Introduction ...............................................................................................................13

 

Service Screens Flowchart..........................................................................................14

 

 
 

 

 

 

1.0

 

Service Mode – Main Screen............................................................................ 16

 

1.1

 

System Setup............................................................................................... 17

 

1.2

 

Cash Management........................................................................................ 18

 

1.3

 

Media Lockouts ............................................................................................ 19

 

1.4

 

Playback Management .................................................................................. 20

 

1.5

 

Hardware Setup ........................................................................................... 21

 

1.6

 

Reports........................................................................................................ 22

 

1.7

 

Diagnostics .................................................................................................. 23

 

1.8

 

Quick Schedules ........................................................................................... 24

 

1.9

 

Money Collection .......................................................................................... 25

 

2.0

 

System Setup................................................................................................... 26

 

2.1

 

Basic Setup .................................................................................................. 26

 

2.2

 

User Interface .............................................................................................. 27

 

2.3

 

Messages..................................................................................................... 28

 

2.4

 

Security ....................................................................................................... 29

 

2.5

 

Enable/Extend Features ................................................................................ 30

 

2.6

 

Advanced Administration .............................................................................. 31

 

2.6.3

 

Load Software ................................................................................. 32

 

2.6.4

 

Do Not Disturb................................................................................. 33

 

2.6.5

 

Automatic Reboot ............................................................................ 34

 

2.6.6

 

Configure Server – Broadband .......................................................... 35

 

2.6.7

 

Configure Server – Dial-Up ............................................................... 36

 

3.0

 

Cash Management ........................................................................................... 37

 

3.1

 

Collection Settings........................................................................................ 37

 

3.1.1

 

Using the Collection Settings Options ................................................ 38

 

3.2

 

Credit Management ...................................................................................... 40

 

3.3

 

Song Pricing................................................................................................. 41

 

3.4

 

Free Play ..................................................................................................... 42

 

4.0

 

Media Lockouts................................................................................................ 43

 

4.1

 

Explicit Lyrics ............................................................................................... 43

 

4.2

 

Genre Lockouts ............................................................................................ 44

 

4.3

 

Song Lockouts.............................................................................................. 45

 

4.4

 

Album Lockouts............................................................................................ 46

 

4.5

 

Artist Lockouts ............................................................................................. 47

 

5.0

 

Playback Management .................................................................................... 48

 

5.1

 

Queue Management ..................................................................................... 48

 

5.2

 

Playlist Management..................................................................................... 49

 

5.3

 

Autoplay ...................................................................................................... 50

 

5.4

 

Background Music ........................................................................................ 51

 

5.5

 

Auxiliary Audio ............................................................................................. 52 

 
 

 

 
 

 

6.0

 

Hardware Setup ...............................................................................................53

 

6.1

 

Touch Screen Setup ..................................................................................... 53

 

6.2

 

Money Meter................................................................................................ 54

 

6.3

 

Equalizer Setup ............................................................................................ 55

 

6.4

 

Volume Presets ............................................................................................ 56

 

6.5

 

IR Remote Setup.......................................................................................... 57

 

6.6

 

VCU Setup ................................................................................................... 58

 

6.7

 

Paging Microphone Setup.............................................................................. 59

 

6.8

 

Router Setup................................................................................................ 60

 

6.9

 

Audio Modes ................................................................................................ 61

 

7.0

 

Reports.............................................................................................................63

 

7.1

 

Cash & Usage Report.................................................................................... 63

 

7.2

 

Music Popularity Report ................................................................................ 64

 

7.3

 

Collections Report ........................................................................................ 65

 

7.4

 

Music Loader Report..................................................................................... 66

 

7.5

 

Genre Classification Report ........................................................................... 67

 

8.0

 

Diagnostics.......................................................................................................68

 

8.1

 

System Information ...................................................................................... 68

 

8.2

 

Hardware Information .................................................................................. 69

 

8.3

 

Event/Error Logs .......................................................................................... 70

 

8.4

 

Network Information .................................................................................... 71

 

8.5

 

Credit Device Tests....................................................................................... 72

 

8.6

 

Audio/Video Tests ........................................................................................ 73

 

8.7

 

Input/Output Tests....................................................................................... 74

 

8.8

 

Health Status ............................................................................................... 75

 

Section 4: Dial-Up Jukebox Management

...................................................................77

 

Introduction ...............................................................................................................77

 

Managing Your Dial-Up Jukebox ................................................................................78

 

Adding Albums Via Download and USB Thumb Drive ................................................78

 

Saving Music from the E-Mail to Your USB Thumb Drive ...........................................78

 

Loading Music on the Jukebox ...................................................................................78

 

Section 5: Out of Service Error Recovery

...................................................................79

 

Introduction ...............................................................................................................79

 

Out of Service .............................................................................................................80

 

 

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Introduction 

In order to bring the AMI Entertainment Network to each location, an Internet 
connection must be installed at each location.  The software will allow either 

Broadband or Dial-Up connections. 

  

Prior to jukebox installation, the operator will need to coordinate with the target 

establishment to select an optimum location for the line, and to place an order 

with the Internet provider that services that area. 
 

Note

:

 

If you are using a dial-up connection, you will need a modem kit for your 

jukebox.  Contact your local distributor for information on dial-up connectivity 

kits for Digital Jukeboxes. 
 

Section 1: Network 

Section 1 – Network 

 

2  

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Where to Install the Designated Line and Router 

 

With any Internet installation, additional equipment will have to be installed in the location.  For a cable or DSL 

installation there will be a cable or DSL modem.  For a satellite installation there will be a satellite receiver.  This 

equipment should be placed in a secure area at the site.  Preferably the modem/receiver would NOT be installed 

inside the jukebox. 

Internet Wiring 

The Internet line can be installed in any of the following: 

 

• an indoor telephone or utility closet (preferably on the same floor as the Jukebox) 

 

• closet or office where other sound equipment is located 

 

• behind the bar 

 

• next to a utility switch box in a back room 

DO NOT 

install the line: 

 

• behind the old jukebox or behind any wall-mounted jukebox 

 

• in a place where it is extremely difficult to route or replace a cable 

 

• in a high-traffic area where the Internet cable could be accidentally or maliciously disconnected 

Router 

In order to make the installation process as easy and smooth as possible for the Operator, a router is included 

with your jukebox.  Rowe’s full digital jukeboxes are shipped with a D-Link wireless router. 
In floor models, the router is mounted inside the cabinet behind a vent screen such that the indicator LED’s are 

visible from the rear of the jukebox.  The Nite

HAWK  router LED’s are not visible from the outside of the cabinet. 

The router can be relocated: 

 

• next to the designated line 

 

•  next to other sound equipment in a closet, office, or behind the bar (avoid area where liquids might be  

 

   spilled!) 

 

•  any location close to and between the Jukebox and the Internet connection 

DO NOT 

install the router: 

 

•  where customers have access to it 

 

•  in an area where electronic components could be damaged 

 

•  far from and/or with physical obstacles between it and the jukebox (on another floor, through doorways 

 

  with closed doors, etc.) 

Router/Modem Power 

Each AMI-powered jukebox is equipped with a special power outlet designed to supply 120VAC for the router and 

your modem.  The outlet is controlled by the jukebox core computer so that in the event the Internet connection 

is lost, it can automatically cycle the power off and back on in an effort to allow those devices to re-establish the 

Internet connection.  In addition, there is a push button switch provided so that you can perform a manual reset 

at any time.  This switch is called the “Router Reset” switch. 

 

This outlet should be used to supply the router and, if possible, the modem itself.  This provides the maximum 

flexibility and capability with respect to keeping your jukebox on-line at all times. 

 

If you decide to power the site’s cable/DSL modem via this outlet, you will need a Liberator or Y-Power cord to 

create an additional power outlet.  To make such a connection, disconnect the routers power supply from its 

factory position, plug the Liberator cord into the outlet and then connect the router and cable/DSL modem power 
cords into the 2 newly-created outlets. 

 

Section 1 – Network 

 

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The Wireless Router 

 

Introduction

 

The D-Link Router supplied with your jukebox provides two major functions.  It is the connecting hub for the 

network in the location and it distributes the Internet from the modem to the jukebox and other devices.  The 

connections between the router and the jukebox and other broadband equipment will be the same for all types of 
Internet technology. 

 

The D-Link router also includes wireless capability.  A wireless configuration has been preset into the router 

before it was installed in the jukebox. The preset configuration will allow a Megatouch countertop game machine 

to find and connect to the Internet without any configuration changes to the D-Link router. 

 
 
 
 
 
 
 
 
 
 
 
 

Front of D-Link Router

 

 
1.  Power Light – A solid light indicates connection to the power supply. 

2.  Status Light – A blinking light indicates the router is ready 

3.  WAN Light – A solid light indicates connection on the WAN port (connection to the Internet).  This LED blinks 

during data transmission. 

4.  WLAN Light – A solid light indicates the wireless segment is ready. This LED blinks during wireless data 

transmission. 

5.  Local Network Lights (LAN ports 1-4) – A solid light indicates a connection to an Ethernet-enabled device (the 

jukebox).  The LED flickers when the corresponding port is sending or receiving data. 

 

 

 
 

 

 

 

 

 
 

 

Back of D-Link Router

 

 

1. Wireless 

Antenna 

2.  Local Network Ports (1-4) – LAN port sockets (CAT5 Ethernet RJ-45 Cable). Connect the jukebox to one of 

these ports. 

3.  WAN port – This is where you will connect the Ethernet cable from the cable or DSL modem. 

4.  Power Input – Connect one end of the included power adapter into the power port and the other end into a 

power outlet. 

5.  Hardware Reset – Used to restore the router to the D-Link factory default settings. 

(

Note

: Resetting the router will erase the preset AMI configuration.  At that point Megatouch countertop 

games will no longer connect automatically.) 

 

Section 1 – Network 

 

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Programming the Wireless Router 

Introduction 

The broadband installer should have left a document describing specific information required to connect to the 

Internet Service Provider (ISP).  This document may have included a User Name and Password and/or several IP 

addresses.  An IP address is a number used to identify an address on the Internet.  This information will be used 

to program the router. 
 

The software in the jukebox provides access to the router setup screens so a laptop or other computer is not 

required for setting up the router. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Router Setup Screen

 

 

Description 

Be sure the broadband equipment and the router are powered up and the proper status LEDs on all equipment 

are lit.  Power up the jukebox and wait for the User Interface to appear.  Open the jukebox and press the 

SERVICE button on the Rowelink Controller to enter the Service Mode.  Touch the 

Hardware Setup 

button and 

then touch 

Router Setup

.  The screen should look like the figure above.  If you get a LOGIN screen, touch the 

text box next to User Name, type in “admin” and then touch the 

Log In

 button (leave the Password field blank).  

If you get a “Page Not Found” error screen, see section 5 of your service manual for troubleshooting suggestions. 

 

To change a value in the router, first touch the text box on the router setup view that is to be changed.  This sets 

the focus to that text box.  Touch keys on the keyboard displayed at the bottom of the screen to enter new data. 

 

Note 

For security purposes, several of the router configuration pages have been disabled including the Setup Wizard 

and the HELP page.  Full access to all router configuration pages is still available by using a laptop computer or 

other computer device.  If the router is configured using a different computer and the Administrator password or 

the default IP address of the router is changed, you will no longer be able to use the jukebox software to access 

and program the router. 
 

Section 1 – Network 

 

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5 

 

Procedure 

Generally, all router setup can be done from just one router setup screen.  Scroll down the initial router 

configuration screen and touch the “Manual Configure” button to display the Internet Connection page. 

 
 
 

Router Setup Screen

 

 
 

Chances are your configuration will be one of the three primary router setup configurations, Static IP, Dynamic 

IP, and PPPoE.  Your specific type of configuration will require different information, all of which your Internet 

installer should have left at the venue after installing the line. 

 

Touch the arrow to the right of the “My Internet Connection is:” text box to display a list of choices. Touch the 
type of configuration you need for your location. 

 

 

 

 

 
 

 

 

 

 

 
 

 

 

Note

: There are many different Internet providers and not all required set up information has been presented 

here.  Please refer to your provider’s installation documents to determine the proper router setup for your 

installation. 
 

 

Section 1 – Network 

 

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Dynamic IP – 

(Most cable modem users)

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Dynamic IP Address Router Setup Screen

 

 

Note

:

  

The jukebox screen will only show a small portion of the router setup screen.  To see the bottom portion 

of the screen, use the scroll bar on the right side of the screen. 

 
Comcast (formerly AT&T Broadband Internet) 
Look over your Internet paperwork for the “Adapter Address” or “MAC Address” and copy it down. If you do not 

find it, go back to the Main Menu on the jukebox and touch 

Diagnostics

 and then touch 

System Information

.

  

Look for the MAC Address and copy down the number.  The MAC Address will be six two-digit numbers where the 

digits can be 0-9 and A-F. 

 
After you have the address, go back to the Router Setup screen, choose Dynamic IP.  Then find “MAC Address”.  

Touch the first box for the first two-digit number.  Type in the first two digits then touch the next box to type in 

the next two digits.  When all six pairs of numbers for the MAC Address have been entered, touch the “Save 

Settings” button. 

 

 
Cox and Time Warner Roadrunner 
Look on your Time Warner paperwork or call them to find out what the “Domain Name” (Host Name) is.  After 

you have the Domain Name, go to the Router Setup screen and choose Dynamic IP then find “Host Name”.  

Touch the text box then type in the Domain Name from your paperwork.  Touch the “Save Settings” button. 

 

Time Warner Note

: A select few Time Warner register the MAC Address.  If this is so, do the following: Go back 

to the Jukebox Main Menu screen, choose 

Diagnostics

 then choose 

System Information

.  Look for the MAC 

Address and copy down the number.  The MAC Address will be six two-digit numbers where the digits can be 0-9 

and A-F.  After you have the MAC Address, go back to the Router Setup screen and find “MAC Address”.  Touch 

the first box for the first two-digit number.  Type in the first two digits and then touch the next box to type in the 

next two digits.  When all six pairs of numbers for the MAC Address have been entered, touch the “Save Settings” 
button. 

Section 1 – Network 

 

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PPPoE 

 

 

 

 

 
 

 

 

 

 

 
 

 

 

 

 

 
 

 

 

 

 

 
 

 

 

 

 

 
 

 

 

 

 

PPPoE Router Setup Screen

 

 

Ameritech 

Bell South

 

Earthlink 

PacBell 
SBC 

Verizon East (formerly Bell Atlantic) 

 

Look on your Internet provider paperwork or call them to find out what the “User Name” and “Password” is.  

After you have the User Name and Password, go to the Router Setup screen and select the PPPoE from the drop 

down list.  Touch the box next to User Name and type in the User Name.  Touch the box next to Password and 
type in the password.  Touch the box next to Retype Password and type in the password again.  Touch the “Save 

Settings” button and you are ready to go! 

 

Section 1 – Network 

 

8  

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Static IP 

 

 

 

 

 
 

 

 

 

 

 
 

 

 

 

 

 
 

 

 

 

 

 
 

 

 

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