COPYRIGHT © 2000 MERIT INDUSTRIES, INC.

TN44.doc  11/03/00

Tech Notes

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Tech Notes

Tech Notes

Date: 11-03-00

merit industries, inc.

Re:

Security Key Return Procedure

Dear Valued Merit Customer,

Effective November 15, 2000 the Merit Tech Center will no longer include Dallas security keys in

Warranty Advance Replacement motherboard assemblies and I/O boards.  When returning a motherboard

assembly or I/O board to Merit Industries for credit on Warranty Advance Replacement, the Dallas security

key must be held by the machine owner.  Merit Distributors should advise their Operators of this change and

enact it immediately.  Should a motherboard assembly or I/O board be returned to Merit with the Dallas

security key installed, it will be returned to the sender at their expense.

The Merit Tech Center is committed to upholding and increasing the quality of our product.  By

holding the security key, the operator is ensured that the return product will be configured as originally

intended.  Merit and the Technical Service staff appreciate the assistance of Merit Distributors and

Operators in this change of procedure.

Thank you,

Jeffrey S. Collins
Tech Center Manager
Merit Industries, Inc.

http://www.meritind.com

Square Dallas

Security Key

Round Dallas

Security Key