COPYRIGHT © 2000 MERIT INDUSTRIES, INC.
TN44.doc 11/03/00
Tech Notes
Page 1 of 1
Tech Notes
Tech Notes
Date: 11-03-00
merit industries, inc.
Re:
Security Key Return Procedure
Dear Valued Merit Customer,
Effective November 15, 2000 the Merit Tech Center will no longer include Dallas security keys in
Warranty Advance Replacement motherboard assemblies and I/O boards. When returning a motherboard
assembly or I/O board to Merit Industries for credit on Warranty Advance Replacement, the Dallas security
key must be held by the machine owner. Merit Distributors should advise their Operators of this change and
enact it immediately. Should a motherboard assembly or I/O board be returned to Merit with the Dallas
security key installed, it will be returned to the sender at their expense.
The Merit Tech Center is committed to upholding and increasing the quality of our product. By
holding the security key, the operator is ensured that the return product will be configured as originally
intended. Merit and the Technical Service staff appreciate the assistance of Merit Distributors and
Operators in this change of procedure.
Thank you,
Jeffrey S. Collins
Tech Center Manager
Merit Industries, Inc.
http://www.meritind.com
Square Dallas
Security Key
Round Dallas
Security Key