manuals/manuals_Support_Center_Bulletins_PDF_FLDBLL67_20Rev_20A

FLDBLL67 Rev A

Field Bulletin

PAGE 1 OF 2

Date: 9-26-08

Field

Bulletin

Issue:

Under certain limited conditions, a bookkeeping error may occur that
causes a Megatouch-connected TouchTunes jukebox to record double
the correct amount of money in its bookkeeping functions for remote
jukebox plays.

Games Affected:

This issue has been reported where U.S. version Megatouch systems
are connected via Gamelink to TouchTunes jukeboxes, and where
BOTH of the following conditions exist:

1) The

Quick Price Setup

feature on the Megatouch is being used.

-AND-

2) The selected setup is “4 credits for $1”.

Symptoms:

To determine if your system is affected, please conduct the following
procedure:

1) Enter the Operator Setup on the Megatouch.

2) Touch

Credits/Pricing

3) Touch

Quick Price Setup

4) Touch

4 Credits for $1.00

(see Figure 1).

5) Touch

Main Menu

at the top-center of the screen.

6) Touch

TouchTunes

7) Set “Merit Credits per Song” to 2.

FIGURE 1 – QUICK PRICE SETUP

SELECT

“4 Credits for $1.00”

FLDBLL67 Rev A

Field Bulletin

PAGE 2 OF 2

8) At the jukebox, activate the Operator menu and navigate to the

Money

Bookkeeping

menu.

9) Record the “Linked Coinage” value displayed (see Figure 2).

10) Initiate a remote play from the Megatouch. If your system is affected,

Linked Coinage for the remote play will be double the correct amount
on the jukebox’s Bookkeeping screen.

Solution:

This issue will cease to occur when the credit settings are configured
manually on the Megatouch. To do so, please follow these steps:

1) Enter Operator Setup on the Megatouch.

2) Touch

Credits/Pricing

3) Touch

Coin-In

4) Manually configure your credit settings.

5) Touch

Main Menu

at the top-center of the screen.

6) Touch

TouchTunes

7) Set “Merit Credits per Song” to any desired value.

8) To verify the success of this process, initiate a remote play from the

Megatouch. If this procedure has been successful, coinage for a
linked play will be recorded correctly on the jukebox’s Bookkeeping
screen – i.e. the value specified on the Merit “Value of Credit” menu.

NOTES:

If the Coin-In table is set up for bonus credits, the TouchTunes unit selects the most expensive
credits to use.

Wireless linking of Megatouch systems and TouchTunes jukeboxes is not supported.

If you have any questions, please contact Merit Customer Service and Technical Support by phone at

215-826-1400 or 1-800-523-2760, or by e-mail:

TechCenter@meritgames.com

FIGURE 2 – TOUCHTUNES BOOKKEEPING MENU