COPYRIGHT © 2008 MERIT ENTERTAINMENT 

FLDBLL64 Rev C

 

Field Bulletin 

PAGE 1 OF 1

 

Date: 7-23-08 

 

   

Field Bulletin

 

 

Issue:

 

Several errors have been reported in TouchTunes software when their 
jukeboxes are connected to Merit games. 

Games affected:

 

Merit games linked to TouchTunes digital jukeboxes using certain 
versions of TouchTunes Gen 2 and Gen 3 software. 

Symptom 1:

 

Gen 3 Software

 

Song purchases from a Merit game to a TouchTunes jukebox running 
Gen 3 Software (release 3.3.1-84) can cause an error in the number of 
Merit credits used, regardless of the number of credits configured on the 
Merit game. This error will charge only one credit no matter how the 
system is configured. 

To resolve this issue:

 Upgrade your TouchTunes Jukebox Software to 

version 3.4.5-33. 

Symptom 2:

 

 

Gen 2 Software 

On TouchTunes Gen 2 Software (release 2.8.2-x), about 2.5 hours after 
a jukebox reboot, the Merit game will no longer be able to communicate 
with the jukebox (though the jukebox buttons will still be visible on your 
Merit game). Rebooting the jukebox will solve the problem temporarily, 
but it should not be considered a fix. 

To resolve this issue:

 Upgrade your TouchTunes Jukebox Software to 

version 2.8.2-30. This release and all subsequent builds will have a fix 
for this issue incorporated into it. 

Symptom 3:

 

Gen 2 Software

 

On TouchTunes jukeboxes running Gen 2 Software (release 2.8.2-12), if 
the jukebox is paused and a song is then selected from a Merit system 
running at low resolution, an error will appear on the Merit system and 
additional credits will be added to the Merit game.  

To resolve this issue:

 Upgrade to TouchTunes Jukebox Software version 

2.8.2-17. This release and all subsequent builds will have a fix for this 
issue incorporated into it. 

 

If you have any questions, please contact Merit Customer Service and Technical Support by phone at 

215-826-1400 or 1-800-523-2760 or by e-mail: 

TechCenter@meritgames.com

.