COPYRIGHT © 2007 MERIT ENTERTAINMENT 

FLDBLL52

 

Field Bulletin 

PAGE 1 OF 1

 

Date:  11-26-07 

 

  Field 

Bulletin

 

 

 

 
 

Issue:

 

Merit has discovered a supplier issue with some of the USB I/O cables 
used in Aurora games.  Some connector pins used by our supplier were 
found to be out of tolerance.  This could result in the connector making 
improper or intermittent contact with the header on the motherboard. 

Games affected:

 

Only some Aurora games manufactured before October 19th, 2007 are 
affected.  The first six digits of the game serial number represent the 
date the game was built. 

Symptoms:

 

Games with this intermittent connection would display the error 
message, “Fatal Error, cannot access I/O board.”  Other related 
problems involving intermittent coin/bill credits, calibrate and setup 
button functionality, joystick operation or security key error messages 
could be experienced. 

Solution:

 

Merit is offering a free replacement USB cable, which is easily installed 
in the game.  If your Aurora game is experiencing this issue and was 
built prior to October 19

th

, contact Merit Customer Service to receive your 

USB cable (part number SB0536-01). 

 

If you have any questions, please contact Merit Customer Service and Technical Support by phone at 
215-826-1400 or 1-800-523-2760 or by E-mail: 

TechCenter@meritgames.com

.