manuals/manuals_Support_Center_Bulletins_PDF_FLDBLL43

FLDBLL43 – PM0562-01

Field Bulletin

PAGE 1 OF 1

Field

Bulletin

Date: 3-20-06

merit industries, inc.

Issue:

Merit has received field reports of intermittent touchscreen problems on
some Ion games, which can make the calibration drift or result in missed
touches. Our investigation into the matter revealed that a small number
of games were manufactured in September 2005 without touchscreen
insulation tape, which became necessary when our touchscreen supplier
changed their manufacturing method.

Games affected:

The potentially affected games are Ion EVO, Ion Elite Edge and Ion
Wallette games manufactured in September 2005 only. The first six
digits of the serial number of these games will be 09XX05
(where XX can be any number).

Symptoms:

The touchscreen may not recognize touch, the calibration may be off or
may drift and performing a touchscreen calibration does not correct the
problem.

Solution:

If your game is experiencing calibration problems similar to those
described above, and the serial number of the game is in the indicated
serial number range above, unlock and open the front bezel and make
sure it is properly taped. Figure 1 shows where to look to determine if
the bezel is taped. If you determine that the touchscreen does not have
the tape, contact your distributor for a free tape kit or install your own
one-inch wide electrical or polyester tape. Follow the instructions on the
reverse side of this bulletin to install the tape.

If you have any questions, please contact Merit Customer Service and Technical Support by phone at
215-639-4700 or 1-800-523-2760 or by E-mail: TechCenter@meritind.com

INSULATING
TAPE
AROUND
INSIDE OF
BEZEL

TAPE

SHOWN

AROUND

THE SIDES

OF THE LCD

FIGURE 1 – INSIDE OF LCD AND BEZEL

FIGURE 2 – BEZEL WITH INSULATING TAPE

FLDBLL43 – PM0562-01

Field Bulletin

PAGE 2 OF 2

Bezel Tape Installation Instructions

1. Turn off and unplug the game.

2. Unlock and open the CPU section and place something in front of the game to brace the bezel once

the strain relief cord is undone.

3. Remove the screw and washer fastening the strain relief cord, then remove the remaining 5 screws

fastening the LCD mounting bracket to the game. The dongle socket ground wire will also be
removed in the process.

4. Remove the nut, wire and bolt from the dongle socket assembly located on LCD mounting bracket,

then remove and carefully set the bracket aside with wire connections intact.

5. Loosen the 3 screws on the monitor side of the hinges in order to raise the hinges and allow room to

remove the monitor.

NOTE:

Elite Edge games may require you to remove the joystick in order to allow the necessary

room for loosening of the hinge screws. To remove the joystick, carefully place the game on its side.
Remove the 2 screws securing the protective bracket on the bottom of the game and remove the
bracket. Disconnect the joystick connector and remove the joystick. Return the game to its upright
position.

6. Carefully remove the monitor from the bezel, leaving the wire harness connections intact.

NOTE:

You may need to disconnect some wire harnesses to allow for more maneuverability when

applying the tape to the bezel. Make sure any disconnected harnesses are returned to their proper
position during reinstallation of the monitor.

7. Apply the supplied tape to the inside edge of the bezel as shown in Figure 2. Tape each side so that

the width of the tape covers the entire plastic lip, from the edge of the bezel to the bend in the plastic.

8. Carefully slide the monitor into the bezel, under the loosened hinges. Ensure that the monitor is

properly centered, then tighten the hinge screws. Make sure to reconnect any wire harnesses you
may have disconnected.

NOTE:

If you removed the joystick on your Elite Edge, carefully return the game to its side and

reconnect the joystick connector to the connector in the game. Place the protective bracket in its
previous position, sliding it under the lazy Susan and making sure the cutouts are placed around the
installed screws. Make sure all wires are secured inside the bracket, then reinstall the 2 screws
securing the bracket. Return the game to its upright position.

9. Reattach the LCD mounting bracket using the 6 existing screws. The dongle socket ground wire and

strain relief cord will also be fastened in the process.

10. Replace the dongle socket assembly by securing the bolt, green wire and nut over the LCD mounting

bracket.

11. Close and lock the CPU section.

12. Plug in and turn on the game.

If you have any questions, please contact Merit Customer Service and Technical Support by phone at
215-639-4700 or 1-800-523-2760 or by E-mail: TechCenter@meritind.com