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COPYRIGHT © 2002 MERIT INDUSTRIES, INC.

FLDBLL27

Field Bulletin

PAGE 1 OF 6

Field Bulletin

Field Bulletin

Field Bulletin

Field Bulletin

Date:  02-11-02

merit industries, inc.

Issue:

MARS Electronics Incorporated has identified a problem with
the series 2000 bill acceptor.  This problem results in the
failure of MARS Electronics bill acceptor or improper "coin
jam" alarm activation on the System Megatouch game.

Games affected:

This issue affects Megatouch FORCE games (USA versions
only) and MAXX Diamond games (New Jersey version only)
with MARS bill acceptors that were manufactured between
week 45 of 2001 and week 2 of 2002.  The serial number on
the bill acceptor indicates the manufacture date and can be
found near the blue cassette release trigger.  The first two
digits of the serial number indicate the week of manufacture
and the third digit indicates the year.  Bill acceptors with the
first three digits of the serial number between 451-521 and
012-022 are affected.

Exceptions:

Bill acceptors (in the serial number range above) with a label
near the blue cassette release trigger that says “Merit, MARS
Mod, February 2002" have already been modified and do not
need service.  Likewise, bill acceptors with a check mark (

)

sticker on the side model number label have also been
modified and will not require service.  Any Megatouch games
that were manufactured after February 1

st

, 2002 with the serial

number 02XXXXXXXXXXXX have already been modified.

Symptoms:

The bill acceptor may function properly when the game is
initially powered up.  On some bill acceptors after a period of
time, the two flashing lights on the front of the bill acceptor will
no longer be illuminated, indicating that the bill acceptor has
stopped functioning.  If the bill acceptor fails, the game may
indicate a coin jam.  Shutting off the game for an extended
period of time results in a functioning bill acceptor upon power
up.  The bill acceptor will fail again however, after the game
has been turned on for a while.

Cause:

MARS Electronics Incorporated has identified a problem with
a component in the bill acceptors in the serial number range
listed above.  MARS advises that a problem with a ground
point at one of the Integrated Circuit chips inside the bill
acceptor may result in failure as the units warm up.  Operation
of the bill acceptor may return if the unit cools down.

manuals/manuals_Support_Center_Bulletins_PDF_FLDBLL27_pdf-html.html
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COPYRIGHT © 2002 MERIT INDUSTRIES, INC.

FLDBLL27

Field Bulletin

PAGE 2 OF 6

Solution:

The bill acceptors require a modification to a circuit connection
inside the MARS Bill Acceptor.  This modification can only be
made by trained service personnel.  MARS bill acceptors in
the serial number range listed above should be taken to
authorized MARS service centers for the modification.  A list
of authorized service centers is included in this field bulletin
and is also available on MARS Electronics' web site at

http://www.meiglobal.com

.  If you have any questions, please

contact Merit Customer Service and Technical Support by
phone at 215-639-4700 or 800-445-9353 or by e-mail at
TechCenter@meritind.com.

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COPYRIGHT © 2002 MERIT INDUSTRIES, INC.

FLDBLL27

Field Bulletin

PAGE 3 OF 6

MARS Electronics Incorporated Service Centers

ALABAMA

CALIFORNIA

Birmingham Vending Co.

Trilogy Magnetics, Inc.

540 N. 2nd Avenue

16250 Gundry Avenue

Birmingham, AL 35204

Paramount, CA 90723

Phone: 205-324-7526

Phone: 562-663-1800

Fax: 205-322-6639

Fax: 562-633-6408

E-mail: wendell@bhmvending.com

E-mail:

Web Site: www.bhmvending.com

Web Site:

ARIZONA

COLORADO

Vendtronics

Mountain Coin Machine Distributors

4020 Grand Avenue, Suite #21

345 W. 62nd Avenue

Phoenix, AZ 85019-3173

Denver, CO 80216

Phone: 602-973-3300

Phone: 800-654-2646 or 303-427-2133

Fax: 602-973-0033

Fax: 303-429-2104

E-mail: vendtronic@aol.com

E-mail: coinshop@msn.com

Web Site:

Web Site:

CALIFORNIA

FLORIDA

Betson West

V.E. South, L.C.

5660 Knott Avenue

4800 N.W. 15th Avenue

Buena Park, CA 90621

Ft. Lauderdale, FL 33309

Phone: 714-228-7500

Phone: 888-837-6884 or 954-491-7300

Fax: 714-228-7510

Fax: 954-491-7301

E-mail:

E-mail: vesouth@gate.net

Web Site: www.betson.com

Web Site: www.vesouth.com

CALIFORNIA

FLORIDA

C.A. Robinson, Inc.

Vendor's Repair Service, Inc.

180 Utah Avenue

6025 Cinderlane Parkway

S. San Francisco, CA 94080

Orlando, FL 32810

Phone: 650-871-4280

Phone: 407-291-1712

Fax: 650-588-8538

Fax: 407-578-0651

E-mail:

E-mail: george@vendorsrepair.com

Web Site:

Web Site: www.vendorsrepair.com

CALIFORNIA

GEORGIA

G&K Service

Southeastern Vending

4364 Twain Avenue, Unit #4

1886 Forge Street

San Diego, CA 92120

Tucker, GA 30084

Phone: 619-281-9227

Phone: 800-825-8554 or 770-621-9055

Fax: 619-281-8706

Fax: 770-621-9055

E-mail:

E-mail: repairshop32@aol.com

Web Site:

Web Site:

CALIFORNIA

ILLINOIS

Superior Sales & Service

American Vending Sales, Inc.

299 Old County Road, Suite 26

750 Morse Avenue

San Carlos, CA 94070

Elk Grove Village, IL 60007

Phone: 800-995-8363 or 650-591-2193

Phone: 847-439-9400

Fax: 650-591-1712

Fax: 847-439-9405

E-mail: supsale@pacbell.net

E-mail: isharps@americanvending.com

Web Site:

Web Site: www.americanvending.com

manuals/manuals_Support_Center_Bulletins_PDF_FLDBLL27_pdf-html.html
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COPYRIGHT © 2002 MERIT INDUSTRIES, INC.

FLDBLL27

Field Bulletin

PAGE 4 OF 6

MARS Electronics Incorporated Service Centers (continued)

INDIANA

MINNESOTA

Shaffer Distributing

Changer Services, Inc.

9461 E. Washington Street

7721 Pillsbury Avenue

Indianapolis, IN 46229

South Richfield, MN 55423

Phone: 800-876-0789 or 317-899-2530

Phone: 888-328-5067 or 612-798-3610

Fax: 317-899-6080

Fax: 612-798-3614

E-mail: shafdist@netdirect.net

E-mail: mstolley@changerservices.com

Web Site: www.schafferdistributing.com

Web Site:

KANSAS

MINNESOTA

Greater America

Viking Vending

3230 Roanoke Road

9549 Penn Avenue,

Kansas City, MO. 64111

South Minneapolis, MN 55431

Phone: 816-531-4300

Phone: 800-879-0321

Fax: 816-531-4337

Fax: 612-887-5656

E-mail:

E-mail: auneb@liebermanmusic.com

Web Site:

Web Site: www.liebermanmusic.com

LOUISIANA

MISSOURI

Sur Serv Corp.

Midwest Associates, Inc.

2920 Kingman Street Suite 118

9334 Highway BB

Meltaire, LA 70006

Hillsboro, MO 63050

Phone: 504-887-1661

Phone: 800-237-0521

Fax: 504-887-9081

Fax: 636-789-5848

E-mail: surserv@surserv.com

E-mail: midwest@inlink.com

Web Site:

Web Site: www.mwassoc.com

MARYLAND

MONTANA

State Sales & Service Co.

Action Gaming Technology

3431-A Benson Avenue

715 Ronan Street

Baltimore, MD 21227

Missoula, MT 59801

Phone: 800-296-4100 or 410 Ð646-4100

Phone: 877-221-4263 or 406-728-0034

Fax: 410-646-2053

Fax: 406-549-0688

E-mail: mikes@sscoin.com

E-mail: actiongt@bigsky.net

Web Site: www.sscoin.com

Web Site:

MASSACHUSETTS

NEVADA

Gekay Electronics Corp.

Mars Electronics International

16 Deer Park Drive

2700 East Patrick Lane, Suite #1

E. Longmeadow, MA 01028

Las Vegas, NV 89120

Phone: 800-832-0028 or 413-525-2700

Phone: 702-597-4836

Fax: 413-525-6886

Fax: 702-597-4837

E-mail:

E-mail: bill.nichols@effem.com

Web Site:

Web Site:

MICHIGAN

NEW JERSEY

Wolverine American, Inc.

Betson Enterprises

26400 Capitol

303 Paterson Plank Road

Redford, MI 48239

Carlstadt, NJ 07072

Phone: 313-937-4600

Phone: 800-524-2343 or 201-438-1300

Fax: 313-937-1802

Fax: 201-438-4837

E-mail:

E-mail: zigrob103@aol.com

Web Site:

Web Site: www.betson.com

manuals/manuals_Support_Center_Bulletins_PDF_FLDBLL27_pdf-html.html
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COPYRIGHT © 2002 MERIT INDUSTRIES, INC.

FLDBLL27

Field Bulletin

PAGE 5 OF 6

MARS Electronics Incorporated Service Centers (continued)

NEW JERSEY

OREGON

Ellenby Technologies, Inc.

Music-Vend Distributing Co.

1460 Grandview Avenue, Unit 2

1140 S.E. 7th

MidAtlantic Corporate Center

Portland, OR 97214

West Deptford, NJ 08066

Phone: 800-233-5198

Phone: 856-848-2020 Fax: 856-848-7080

Fax: 503-233-3816

E-mail: ellenby@aol.com

E-mail: Bryan@Dunis.com

Web Site:

Web Site: www.dunis.com

NORTH CAROLINA

PENNSYLVANIA

Brady Distributing Co., Inc.

MARS Electronics Inc.

2708 Yorkmont Road

1301 Wilson Drive

Charlotte, NC 28208

West Chester, PA. 19380

Phone: 704-357-6284

Phone: 601-430-2500

Fax: 704-357-1243

Fax: 610-430-2694

E-mail: rharrison@bradydist.com

E-mail:

Web Site: www.bradydist.com

Web Site:meiglobal.com

NORTH CAROLINA

SOUTH CAROLINA

Southeastern Vending

Drew Distributing, Inc.

2748-B Interstate Street

9107 Ashville Highway

Charlotte, NC 28208

Boiling Springs, SC 29316

Phone: 800-825-8555 or 704-394-4911

Phone: 864-578-4444

Fax: 704-394-3789

Fax: 864-599-6232

E-mail: svsinc@juno.com

E-mail:

Web Site:

Web Site:

OHIO

TENNESSEE

Shaffer Distributing Co.

Brady Distributing Co., Inc.

1100 W. Third Avenue, Columbus, OH 43212

1584 Two Place

Phone: 800-282-0194 or

Memphis, TN 38132

614-421-6800 Extension 114

Phone: 901-345-7811

Fax: 614-294-2669

Fax: 901-398-0578

E-mail: service@shafferdistributing.com

E-mail: Memphisshop@bradydist.com

Web Site: www.shafferdistributing.com

Web Site: www.bradydist.com

OHIO

TEXAS

Vendors Exchange

Aeco Sales & Service

4020 Payne Avenue

10290 Monroe Drive #206

Cleveland, OH 44103

Dallas, TX 75229

Phone: 800-321-2311 or 216-432-1800

Phone: 214-352-4755

Fax: 216-432-2786

Fax: 214-352-8154

E-mail: Info@veii.com

E-mail: AECOSales@ionet.net

Web Site: www.veii.com

Web Site:

OKLAHOMA

TEXAS

Aeco Sales & Service

Serv-A-Mech Electronics, Inc.

619 North Broadway

5916 West 34th Street #B

Tecumseh, OK 74873

Houston, TX 77092

Phone: 800-682-0358 or 405-598-2915

Phone: 800-323-7214 or 713-681-6277

Fax: 405-598-5506

Fax: 713-681-8570

E-mail: kacy_AECO@ionet.net

E-mail: sameinc@aol.com

Web Site:

Web Site:

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COPYRIGHT © 2002 MERIT INDUSTRIES, INC.

FLDBLL27

Field Bulletin

PAGE 6 OF 6

MARS Electronics Incorporated Service Centers (continued)

UTAH

WASHINGTON

Wachtor Electronics

Wachtor Electronics

73 West Truman Avenue

232 S.W. 43rd Street

Salt Lake City, UT 84115

Renton, WA 98055

Phone: 801-485-2289

Phone: 425-251-0997

Fax: 801-485-8745

Fax: 425-251-8532

E-mail:

E-mail:

Web Site:

Web Site:

VIRGINIA

WISCONSIN

Eastern Commercial Services

Pioneer Sales & Service

813-A Professional Place, Suite 100

N55 W13875 Oak Lane

Chesapeake, VA 23320

Menomonee Falls, WI 53051

Phone: 800-436-1020 or 757-436-1020

Phone: 414-781-1420

Fax: 757-547-4772

Fax: 414-781-4307

E-mail: bobvose@easterncommercial.com

E-mail: Pioneers@execpc.com

Web Site: www.easterncommercial.com

Web Site: www.execpc.com1~pioneers

WASHINGTON

WISCONSIN

Music-Vend Distributing Co.

Viking Vending - Service Center #15

1550 4th Avenue South

N89 W14400 Patrita Drive

Seattle, WA 98124

Menomonee Falls, WI 53051

Phone: 206-682-5700

Phone: 800-236-1880 (WI only) or 262-255-6580

Fax: 206-682-3622

Fax: 262-255-4524

E-mail: marv@music-vend.com

E-mail:

Web Site:

Web Site: