COPYRIGHT © 2000 MERIT INDUSTRIES, INC.
FLDBLL18
Field Bulletin
Field Bulletin
Field Bulletin
Date: 8-3-00
merit industries, inc.
Issue:
MAXX™ games in the attract or idle mode experience a gradual
degradation of video (picture) and eventually reboot.
Games affected:
Blue MAXX™, EZ MAXX™, MAXX™ countertop, and MAXX™
upright games with the serial numbers listed below may be
affected. These games were all manufactured after June 23,
2000. No other games are involved.
Blue MAXX™
EZ MAXX™
MAXX™
COUNTERTOP
MAXX™
UPRIGHT
683765-684566
671581-671617
665765-665789
691750-691813
671622-671659
665794-665807
691816-691820
665816-665833
691824-691826
691829-691841
691847
Symptoms:
The problem can appear when the game is in the attract or idle
mode. The video (picture) begins to degrade and will continue
this process of degradation as the idle screens change. Within a
few minutes of this, the game will reboot. Once the game
reboots, it will continue to function normally until the game enters
the idle mode again. It may take up to a few hours of idle mode
operation before the problem occurs.
Cause:
Manufacturer defect
Solution:
Owners of games with serial numbers in the range listed above
will receive a CD from their distributor to correct the problem and
should install it on all of the games listed. The fix is also
available for download on Merit Industries' web site
(
www.meritind.com
) for those with PCMCIA cards. If you have
any questions contact Merit Industries Customer Service at
1-800-445-9353 or (215) 639-4700.